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U.S. Shipping Service:
Delivery time depends on your location. All packages are shipped from Chicago, IL. USPS Priority offers the fastest, nationwide shipping. Every customer is emailed when orders are shipped. A separate email is sent with USPS tracking number. Please make sure the email address you provide us is accurate if you want to receive shipping info. WE DO NOT SPAM OUR CUSTOMERS.
United States Postal Service (USPS) Priority
Tracking: # provided
Time: 1-2 business days to Process 2-5 days for delivery.
USPS International Shipping - 1-3 days. Tracking # provided. NO PO BOX ADDRESSES. NOTE: WE CANNOT DETERMINE IF CUSTOMS WILL CHARGE YOU FOR AN IMPORT DUTY/FEE. WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CHARGES THAT MAY OCCUR DUE TO CUSTOMS IN YOUR COUNTRY. YOU MUST BE AVAILABLE TO SIGN FOR PACKAGE.
We ship within 48 hours from Illinois after we receive payment. SALES TAX: 9.25% sales tax is charged on all purchases shipped to a Illinois address. We will email you when your order is shipped.
We hope you are happy with your purchase. If you are not happy with your purchase or have an issue with a product you received, please contact us within 7 days of the delivery date. Returns must be shipped within 7 days from the delivery date. Items returned to us must be in new condition (new and unused) with the original packaging. When shipping a return, it is the customer’s responsibility to properly pack and ship the product. Any items returned to us that are used, damaged, missing original packaging, or not in new condition will not be accepted and will be discarded.
Depending on the reason for the return the customer may be responsible for the return shipping. If you are returning a damaged or wrong item, you will be provided a prepaid return shipping label. If you are returning for any other reasons, you will be responsible for the return shipping cost. Original shipping costs are non-refundable. We will process the return within 2 business days after having received the return at our warehouse and have inspected the returned item(s).